Required Textbook: Anderson, T., et. al. (2012). Every Officer is a Leader: Coaching Leadership, Learning and Performance in Justice, Public Safety, and Security Organizations. New York: Troford.
Overview
The skills taught in this module are designed to help students become more effective problem managers. It is also intended to aid students understanding of the difference between Coaching, Counseling and Mentoring. Students will learn the importance of properly assessing the development and functioning levels of others and gain an understanding of the 5-step Problem and Opportunity Coaching Model.
Learning Objectives
Upon successful completion of this course, the student should be able to understand and describe:
- Advanced Empathy.
- Problem-Exploration: Facilitating the Exploration of Others’ External and Internal Problems.
- Problem-Specification: The Most Complex Skill.
- Problem-Ownership: Helping Ourselves and Others Own Up.
- Goal-Setting: Securing Ownership to Get Commitment to Action.
- Goal-Ownership: Securing Ownership to Get Commitment to Action.
- Action-Planning: Exploring and Evaluating Specific Pathways for Achievement.
- Implementing Action Plans: Increasing the Success Rate.
- Confrontation: Pacing and Helping Others Face Self-Defeating Behaviors.
- Self-Sharing: Giving Others Additional Perspectives With Your Own Story.
- Immediacy: Helpful People Get Unstuck.
- Making an Effective Referral to a Professional Helper.
Instructor: Dr. Terry Anderson holds a Ph.D. in Administration and Management (1992). His doctoral work was supervised by Dr. Robert Marx at the School of Business and Dr. Allen Ivey at the School of Counseling and Consulting at the University of Massachusetts, through Columbia Pacific University. His MA and BA were earned at California State University. Terry recently retired from being a professor of leadership, problem management and communication at the university for 38 years. He has conducted executive coaching and mentoring, organization development, strategic planning, team development, and/or executive leadership development projects for corporate and justice and public safety agencies for over 30 years. In public safety, he has been trusted by executives at Folsom Police, New Westminster Police Service, West Vancouver and Vancouver Police, San Diego Police, the Royal Canadian Mounted Police, the Correctional Service of Canada, the LA County Sheriff’s Department and LAPD. He is certified by California POST to facilitate the Executive Team Building Workshop. In the business sector he has done similar work with small businesses, and executives in Fortune 500 firms such as General Telephone and Electric (GTE) and The TORO Company. He is result-oriented and seeks always to move research-based best practices into practice. He is the coauthor of the book, Every Officer is a Leader: Coaching Leadership, Learning and Performance in Justice, Public Safety and Security Organizations, (2012). As Chief Leadership Officer he is an executive member of the Criminal Justice Commission on Credible Leadership Development (CJCCLD), and serves as the lead facilitator and Director on the competency-based project for developing Credible Leadership in police officers at the Los Angeles Police Department.
[scormcloud.training:57894c435713c]
