Be sure your name is inserted in the box below and then click "Next" to start P2OLCM07 – Start With Why quiz. Name Email The author believes that the most powerful manipulation is...A reward.Fear.A discount.Praise.The only succession plan that will work is to find a great leader who believes in and wants to continue to lead the movement, not replace it with his own vision of the future.TrueFalseIt is the policy of Southwest Airlines, that the customer is always right.TrueFalseSouthwest Airlines prefers to hire...Football players.Wrestlers.Cheerleaders.Cowboys.Apple defined itself by what they did, Dell defined itself by why they did what they did.TrueFalseNothing says to a customer "We love you, now get out" like a...Paper cup.Dirty table.Rude waitress.Hovering busboy.Someone who is quick to see the potential in new products and is willing to take risks and try new technologies or ideas is often called...Reckless.An early Adopter.Innovative.An idea generator.Who takes the intangible cause (The WHY) and builds the infrastructure that can give it life?The HOW-type.The WHAT-type.The MBA.None of the above.With a WHY clearly stated in an organization, anyone within the organization can make a decision as clearly and as accurately as the founder. A WHY provides the clear filter for decision-making.TrueFalseThe Wright brothers were successful because they started with...Ample cash.Engineering backgrounds.Why.All of the above.The ability to put a WHY into words provides the emotional context for decisions.TrueFalseThe moment at which the clarity of WHY starts to go fuzzy is called …How.What.The focal Point.The split.In building Wal-Mart, Samuel Walton made only one major blunder. He didn't put his cause into clear enough words so that others could continue to lead the cause after he died.TrueFalseSuccessful succession is more than selecting someone with an appropriate skill set- it's about finding someone who...Is popular with all the employees.Knows how to micro-manage.Can manage change.Is in lockstep with the original cause around which the company was founded.By helping to put a PC in every home and on every desk, Bill Gates demonstrated his cause which was...To become the wealthiest man in the world.To prove he was right about the importance of PCs.To make Microsoft a household word.To empower the "every man.""Four out of five dentists prefer Trident," is an example of an attempt at...Intimidation.Bifurcation.Inspiration.Peer pressure.There are only two ways to influence human behavior. You can manipulate it or you can inspire it.TrueFalseAssumptions, when based on sound research, will never lead us astray.TrueFalseThe part of the brain that controls our feelings has no capacity for language.TrueFalseWhat did the Wright brothers, Martin Luther King and Apple all have in common?They all had roots in Ohio.They inspired us.Public relations experts.Government backing.Click "Submit Quiz" to record your answers and to see your score. Time is Up! Sunday, March 27
