P3SLCM04 – Cluster 4 ~ Team and Organization Development Skills

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Specifying and facilitating consensus about group norms, values and beliefs results in:

decreased frequency of absenteeism

group cohesion

satisfied group members

When leaders act in a consultative mode they:

practice experimentation and problem solving, and develop others to be more explorative and prudently adventuresome

are global in their consciousness and focus

search unendingly for the proverbial Lost Colony of Wiener Dogs

When leading teams through change resistance, a new chief of police needs to prepare senior officers for change, honor their years of service, and sensitively work through career or retirement solutions suitable to each of them. As a result of these changes, the chief selects and builds a competent team with executive members who have high levels of credibility, competency, and motivation.

TRUE

FALSE

Overcoming the real blocks to change requires the ability to check for readiness. This process involves all but which ONE of the following?

develop a plan to address individual resistors to help them resolve their blocks to change

learn why it is important as a leader to stop tolerating mediocre performance and destructive conflict

develop a plan to address groups of change resistors to help them resolve the group's blocks to change

identify who is resistant to change

identify what is in the way of constructive change

The first step in the consulting process is:

meeting needs

understanding the organizational culture

assessment of needs, wants and problems

prescription of intervention strategies

The final step of the consulting process is:

exploring the potential for working in concert

evaluating and reporting results

achieved setting up programs to achieve objectives

specifying objectives to be achieved

setting general goals

Integrating skills of team and organizational into one process builds the leader's capacity to become a more effective transformational change agent. With this in mind, which of the answers below is most accurate?

Faced with an unprecedented social and political climate of fast, unsettling change, justice and public safety organizations and leaders have tended to react in predictably self-defeating ways.

As the leader prepares to attend the endless number of meetings with the local police board, police commission, government council, or community group, there may well be reflection back to the time when public safety agencies were shrouded behind the "blue veil" of autonomy.

As the leader peruses the latest list of educated and culturally diverse police recruits, there may well be reflection to a time when hiring was a simple process of somewhat questionable validity.

As the leader ponders the massive security concerns relative to public events and places brought on by the realities of world terrorism, there may be reflection to a "large world" where such events occurred only on the other side of the world and were only read about in the newspaper and of little concern.

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