Positivity, empathy, and humility are a few qualities that I think are most important. A key skill is the ability to build relationships. I believe it’s the responsibility of the leader to create a good safe environment for their people and make them feel valued. When leaders get the environment right, followers will do remarkable things. To make this possible, leaders have to build relationships with their people by inspiring them to do things they never thought they could do. Leaders have to build trust in order to get cooperation.