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Positional Power vs Personal Power:
Positional power comes by the very nature of your title. It is understood by all and never needs to be stated. Throwing your title around or operating as if nothing else matters but your position (“I am leading this organization, so you have to listen to me.”) will definitely come back to haunt you.
Personal power is reflected in the way you “show up” and treat your employees and customers. It is about building relationships that result in authentic engagement.How you lead your team, how you treat people, has everything to do with personal power.